3CX
With ongoing changes in the industry, ETC Telecom has chosen to partner with 3CX, a company founded in 2005, to offer our customers a wider variety of options.
The 3CX platform can be set up locally either as a dedicated server or as a virtual machine in your data centre. A server can be as small as a deck of cards or up to a full rack-mounted PC, depending on your traffic requirements. 3CX can also be set up in the cloud with a provider of your choice such as Google, Microsoft Azure, or Amazon Web services; this gives you the advantages of hosted VoIP without a per-user monthly fee.
Once the 3CX system is installed, all of your users have access to the following:
- Traditional phone service using a desk telephone anywhere on the Internet.
- Android and iOS apps for your mobile device, allowing you to answer and place calls on your office extension. There are no additional licensing costs for smartphones.
- The 3CX Web Client allows users to log into the system with a web browser to make calls, view the status of colleagues, send chat messages, and hold video conferences.
3CX software licensing is based on the number of concurrent calls required, rather than the number of users, so a large number of users can be connected very economically, especially if desk phones are not required.
Visit www.3CX.com for more details.